--- title: "Featured customized engagements" canonical_url: https://customization.jimcarroll.com/examples/ entity_id: https://jimcarroll.com/#person source: "https://customization.jimcarroll.com/examples/" --- # Featured customized engagements ## Toronto Hydro Connect electrification, storage, AI and distributed energy to the leadership decisions of a utility. The keynote connected utility technology with utility leadership. Electrification, battery storage, AI and distributed resources were examined together, with the changing grid providing a concrete setting for discussing planning assumptions, organizational readiness and the ability to adapt. Think Big, Start Small, Scale Fast linked the future perspective with a practical leadership response. [Detailed profile](https://customization.jimcarroll.com/examples/toronto-hydro.md) · [Published source](https://jimcarroll.com/2026/09/keynote-case-study-toronto-hydro-the-energy-future-was-arriving-faster-than-legacy-assumptions/) ## ECIA Executive Conference Help the authorized electronics channel interpret demand across several changing end markets. The keynote followed electronic content across energy, automotive, industrial systems and AI infrastructure. That approach made provenance, design-in expertise and trusted sourcing part of the future story, alongside the demand for components. [Detailed profile](https://customization.jimcarroll.com/examples/ecia.md) · [Published source](https://jimcarroll.com/2026/10/keynote-case-study-ecia-executive-conference-beyond-ai-the-authorized-channel-faced-multiple-colliding-supercycles/) ## ISACA + IIA GRC Translate AI and autonomous systems into the language of governance, assurance and control. The organizing question was how professional oversight keeps pace when systems act faster. Continuous assurance, synthetic identities and accountability gave the audience a concrete way to examine the future of their own responsibilities. [Detailed profile](https://customization.jimcarroll.com/examples/isaca-iia-grc.md) · [Published source](https://jimcarroll.com/2026/08/keynote-case-study-isaca-iia-grc-conference-risk-was-moving-at-machine-speed/) ## iA Financial Group — Automotive Explore what automotive transformation means specifically for warranty and protection services. This was a private CEO-level briefing for approximately 15 leaders. The perspective moved from the changing vehicle into the changing protection product: a focused strategic discussion about exposure, service and the economics of a different automotive future. [Detailed profile](https://customization.jimcarroll.com/examples/ia-financial.md) · [Published source](https://jimcarroll.com/2026/06/keynote-case-study-ia-financial-group-automotive-the-future-of-automotive-warranty-protection-services/) ## Royal Canadian Mounted Police Consider AI-assisted policing while preparing for new criminal techniques and protecting evidence integrity. The same technology can help an investigator and empower an offender. That tension shaped the entire keynote: practical capabilities were discussed alongside synthetic evidence, privacy, bias and accountability. Technology examples described possibilities, not claims of RCMP deployment. [Detailed profile](https://customization.jimcarroll.com/examples/rcmp.md) · [Published source](https://jimcarroll.com/2024/11/keynote-case-study-rcmp-the-strategic-ai-challenge-for-law-enforcement/) ## ICON PLC Connect AI and accelerating medical discovery to the operating reality of clinical research. The relevant question was how data, digital infrastructure and scientific acceleration change research operations. A clinical-research audience needs that connection between technology and trial complexity, timelines and evolving data expectations. [Detailed profile](https://customization.jimcarroll.com/examples/icon-plc.md) · [Published source](https://jimcarroll.com/2024/02/icon-plc-2024-past/) ## Kiewit Corporation Explore the implications of AI for major construction and infrastructure delivery. Roads, dams, bridges, energy and utilities provided the setting. Better project intelligence, coordination, automation and safety made the technology discussion relevant to leaders responsible for complex physical execution. [Detailed profile](https://customization.jimcarroll.com/examples/kiewit.md) · [Published source](https://jimcarroll.com/2023/09/kiewit-corporation-2023-past/) ## NASA Goddard Space Flight Center Help scientific and mission leaders examine how the environment around space innovation was changing. The assignment included a keynote and half-day working session with mission directors, scientists, researchers and innovation leaders. It required a conversation about the ecosystem surrounding advanced science, alongside the organization’s technical capabilities. [Detailed profile](https://customization.jimcarroll.com/examples/nasa-goddard.md) · [Published source](https://jimcarroll.com/2013/07/keynote-case-study-nasa-goddard-space-flight-center-the-business-of-space-was-changing/) ## Godiva Bring a global luxury brand’s executives into a practical discussion about retail reinvention. The 2017 meeting in Ghent brought together 50 executives from 18 countries. The keynote connected brand heritage with digital commerce, changing consumers and fulfillment, recognizing that the future of luxury is also a global operating and supply-chain story. [Detailed profile](https://customization.jimcarroll.com/examples/godiva.md) · [Published source](https://jimcarroll.com/2017/05/keynote-case-study-godiva-reinventing-luxury-retail-global-supply-chains-and-the-customer-experience/) ## Microsoft Canada FutureNow Help a broad executive and IT audience see how multiple technology waves connect. At FutureNow 2019, the keynote brought AI, robotics, connected systems, virtualization and augmented reality into one story. The customization task was to connect technological capability to the industries represented in the audience. [Detailed profile](https://customization.jimcarroll.com/examples/microsoft-futurenow.md) · [Published source](https://jimcarroll.com/2019/02/microsoft-futurenow-2019-past/) ## NatureWorks Connect materials innovation with the changing expectations of consumers, retailers and brands. At Innovation Takes Root, plant-based materials created a starting point for a wider conversation. Packaging was treated as part of the customer experience and the commercial system, making the research relevant to both technical and business participants. [Detailed profile](https://customization.jimcarroll.com/examples/natureworks.md) · [Published source](https://jimcarroll.com/2014/02/keynote-case-study-natureworks-the-material-the-package-and-the-changing-consumer/) ## Ammega Show industrial leaders how automation, mobility and conveying systems connect to competitive operations. The keynote placed the future of materials handling within the wider reinvention of industrial activity. Faster, more resilient operations gave the discussion a business purpose beyond individual technology demonstrations. [Detailed profile](https://customization.jimcarroll.com/examples/ammega.md) · [Published source](https://jimcarroll.com/2022/05/keynote-case-study-ammega-materials-handling-was-becoming-smarter-cleaner-and-faster-2/) ## QAD Examine what shorter product cycles and accelerating skills demands mean for manufacturing competitiveness. The QAD keynote in Chicago linked additive manufacturing, process change and knowledge acceleration. Agility, quality and competitive speed provided a framework for discussing how the industrial operating model was changing. [Detailed profile](https://customization.jimcarroll.com/examples/qad.md) · [Published source](https://jimcarroll.com/2016/05/qad-manufacturing-in-the-era-of-accelerated-disruption/) ## Macola Software Help manufacturing software users interpret changes in products, production and demand. At Macola’s user meeting in Chicago, the story linked connected products, robotics, cloud systems and materials with mass customization and build-to-demand economics. It addressed the environment the audience’s systems had to support. [Detailed profile](https://customization.jimcarroll.com/examples/macola.md) · [Published source](https://jimcarroll.com/2018/10/macola-2018-past/) ## WorldSkills Explore how skill-development systems respond to faster knowledge cycles and emerging careers. This audience’s future was about learning itself. Technological acceleration was translated into the need for continuous skill development, more adaptable career pathways and a different relationship between education and work. [Detailed profile](https://customization.jimcarroll.com/examples/worldskills.md) · [Published source](https://jimcarroll.com/2024/08/worldskills-the-half-life-of-a-skill-was-collapsing/) ## Mercedes-Benz Examine the combined implications of electric vehicles, self-driving systems and changing ownership models. The keynote brought together shifts that challenged different assumptions in the automotive business. The value of the work was in examining their combined strategic effect on the industry, rather than treating each technology as a separate development. [Detailed profile](https://customization.jimcarroll.com/examples/mercedes-benz.md) · [Published source](https://jimcarroll.com/2017/11/keynote-case-study-mercedes-benz-the-automotive-industry-was-being-rewritten/) ## Gore Mutual Help broker partners interpret disruption in insurance distribution and customer expectations. Gore Mutual’s Fast Forward program provided the context. The keynote connected technology and disintermediation to the broker’s continuing role in relevance, insight, trust and adaptation. [Detailed profile](https://customization.jimcarroll.com/examples/gore-mutual.md) · [Published source](https://jimcarroll.com/2017/06/gore-mutual-broker-future-2017-past/) ## BNSF Railway Connect the next generation of AI with freight, retail logistics and supply-chain strategy. For BNSF’s key customer conference in Fort Worth, the story extended beyond rail operations to the connected movement of goods. That customer perspective made the keynote relevant to shippers, retailers and intermodal partners. [Detailed profile](https://customization.jimcarroll.com/examples/bnsf.md) · [Published source](https://jimcarroll.com/2024/06/keynote-case-study-bnsf-railway-the-supply-chain-was-entering-its-ai-era/) This companion site explains keynote customization, client consultation, research and industry experience. JimCarroll.com remains authoritative for biography, current fees, availability and booking. Career experience: 2,000+ events, 2 million+ people, five continents and 33 years. These are career-wide figures; this site contains 21 industry guides, 18 detailed engagement profiles and 231 published case-study links. The archive is a curated index, not a claim to contain every engagement. Industry PDFs describe illustrative briefing scenarios, not actual client inquiries. Featured engagement pages link to their published sources; topic explanations describe the keynote's scope, not measured client results. A stage photograph caption identifies where the photo was taken; representative archive photos do not establish that the pictured event is the engagement described beside them. Logos identify past clients, not endorsements or current contracts. Consult Jim to confirm event fit, fees, dates and current details.